Shipping & Delivery

At ZS Fragrances, we carefully prepare and package every order to ensure your fragrance reaches you safely and in excellent condition.

We currently ship orders through Leopards Courier Services, providing customers with a reliable and convenient delivery experience.

Order Processing

Once your order is successfully placed, our team will begin processing and preparing it for dispatch.

Orders are carefully checked and securely packaged before being handed over to our courier partner.

Processing time may vary depending on product availability, order volume, weekends, holidays, and other circumstances.

Delivery Partner

We use Leopards Courier Services for order deliveries.

Once your order has been dispatched, you may receive a tracking number or shipment information where available. This allows you to follow the progress of your delivery.

Delivery Time

Delivery time depends on your location and the courier service.

Estimated delivery information may vary due to:

• Customer location

• Courier operations

• Weather conditions

• Public holidays

• High order volumes

• Unexpected transportation delays

We always aim to have your order delivered as smoothly and quickly as possible.

Shipping Charges

Any applicable shipping charges will be displayed during the checkout process before you complete your order.

Order Address

Please make sure that your name, phone number, city, and complete delivery address are correct when placing your order.

Incorrect or incomplete information may cause delivery delays or unsuccessful delivery attempts.

Safe Packaging

Your fragrance is carefully packed before dispatch to help protect the bottle and packaging during transportation.

We take care to ensure that your order is securely prepared before it is handed over to Leopards Courier Services.

Delivery Delays

Although we work to provide a smooth delivery experience, occasional delays may occur because of circumstances beyond our control, including courier delays, weather conditions, holidays, transportation issues, or unexpected events.

If your order is delayed, please contact us and we will do our best to assist you.

Damaged or Incorrect Order

If your order arrives damaged, incorrect, or with an issue, please contact us as soon as possible after receiving your package.

Please keep the original packaging and product in its received condition until the issue has been reviewed.

Need Help With Your Delivery?

If you have any questions about your order, shipment, or delivery, please visit our Contact Us page and get in touch with our team.

We are happy to assist you.

Thank You

Thank you for choosing ZS Fragrances.

We appreciate your trust and look forward to delivering a fragrance experience you'll love.