Terms & Conditions

Welcome to ZS Fragrances. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.

Website Use

You agree to use the ZS Fragrances website only for lawful purposes and in accordance with these Terms & Conditions.

You must not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use the website for fraudulent or unlawful activities.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, fragrance information, images, prices, and other information displayed on our website are accurate.

However, slight variations in product appearance, packaging, or color may occur due to photography, lighting, screen settings, or manufacturer packaging changes.

Fragrance experience and longevity may also vary from person to person depending on skin type, application, weather, and other factors.

Prices

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product information, or other errors that may occur on the website.

Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.

We reserve the right to cancel or refuse an order in circumstances such as incorrect pricing, product unavailability, suspected fraudulent activity, or inaccurate customer information.

Payment

Orders must be paid using the payment methods available at checkout.

Payment processing may be handled by third-party payment service providers. Their own terms and policies may also apply.

Shipping and Delivery

Orders are shipped through our available delivery partners, including Leopards Courier Services where applicable.

Delivery times may vary depending on the customer's location, courier operations, weather, public holidays, and other circumstances beyond our control.

Please make sure that your delivery information is correct when placing an order.

For more information, please review our Shipping & Delivery policy.

Returns and Refunds

Returns, exchanges, refunds, and cancellations are subject to our Returns & Refunds policy.

Please review that policy before placing an order.

Customers should contact us before returning any product and should not send an item back without receiving return instructions from our team.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Once an order has been dispatched, cancellation may no longer be possible and the order may be subject to our Returns & Refunds policy.

Intellectual Property

All content on the ZS Fragrances website, including logos, brand names, text, images, graphics, product descriptions, and other materials, belongs to ZS Fragrances or its respective owners unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without permission.

Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

We may temporarily suspend, modify, or update the website when necessary.

Limitation of Liability

To the extent permitted by applicable law, ZS Fragrances will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical problems, website interruptions, or events outside our control.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

ZS Fragrances
Email: zsfragrancesoffical@gmail.com

Thank you for choosing ZS Fragrances.

Still Have Questions?

Our team is here to help. If you have any questions about our fragrances, orders, or delivery, feel free to contact us.